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Ad-Aware would not be protecting nearly half a billion people around the world without your help. For us, it is a partnership - you provide the real-world experience and we provide the in-depth analysis, resulting in an up-to-date Detection Database for everyone! It is a part of the "pass it on" theory that acts as a foundation for our social consciousness here at Lavasoft. While we may not be able to respond to each submission personally, rest assured that each and every suspicious file submitted is reviewed by our malware analysts at the Malware Labs at Lavasoft.

How to submit files:

  • Fill in your name (optional) and a valid e-mail address. Make sure the e-mail address is entered correctly as we may need to contact you for additional information. You may review our Terms of Use / Privacy Policy for more information concerning information submitted.
  • Fill in the path name or use the browse button provided to attach a file for upload. If you have multiple files to submit, please ZIP(please make sure the file extension is .zip) them into one file before uploading. Your file will not be shared outside Lavasoft. You may password protect them, but please only use "infected" as password.
  • In the information box, enter as much information as you can about the suspicious file you are submitting. If it was a request from the Lavasoft Support Forums, please include a link to the thread. Explain exactly what occurs on your system and if you have a link to an installer or company web page, please include that as well.
  • Upload size is limited to 20 Megabytes. If your submission is larger, or if your submission does not involve a file upload, please e-mail your submission to [email protected].
  • Please note: Customer support questions cannot be answered or forwarded through this form. Please visit the Lavasoft Support Center for support questions.

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* 1. Report will send only for PE files except drivers.
* 2. The report has been automatically generated by Lavasoft Malware Analysis Sytem and it may contain incomplete or inaccurate information.

Please provide some information on what you are submitting:


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