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Email protection

The Email Protection feature (available in Pro and Total versions) allows you to shield your emails from malware, spam, and viruses filtering inbound messages. Once the Email Protection feature is on, your email is automatically scanned behind the scenes.

The Email Protection dialog allows you to configure the following components:

To adjust the Email Protection feature, follow these steps:

1. On the left navigation menu, select the Email Protection option. The Email Protection dialog opens.

Email Protection window

Alternatively, on the Home screen, click the slider next to Email Protection to enable/disable the feature.

By default, the Email Protection feature is enabled. Single click the slider to switch between two positions. The green color stands for Enabled, which means that the Email Protection security service is active and fully functional. The grey color represents the Disabled status, i.e. the service is deactivated. If you do not have a good reason to deactivate the service, we strictly recommend that you keep the Email Protection feature turned on.

Warning icon If adaware antivirus has detected any incompatible software, you need to install additional components to enable Email Protection. To do this, click the slider next to the Email Protection feature and continue installing additional components.


Safe List is a list of senders from which you want to receive messages, even if their content is similar to spam.

To add email addresses to the Safe List, proceed through the steps listed below:

1. On the Email Protection screen, in the Safe List block, click the Manage button.

2. With the Manage Safe List dialog, click the Add button.

Manage Safe List window

3. With the Add Senders to Safe List screen, type the description and email address in the corresponding text fields.

Add Senders to Safe List window

4. Click the Save button. The email address appears in the list.

Record in a Safe List window

To remove the record from the list, select the check box corresponding to this record, and then click the Remove button.

To edit the record in the list, select the check box corresponding to this record and then click the Edit button. With the Add Senders to Safe List dialog displayed, modify the description and/or email address, and click the Save button.


Use the Protection Level drop-down combo box to select a level of the protection:

Protection Level Drop-Down Combo Box

  • Aggressive. Provides maximum possible spam detection that guarantees complete protection against malicious content. However, there is a risk of false positives occurrence (detection of valid email messages as spam). Use this protection level if you work in a non-secure environment.
  • NormalThis is the recommended protection level that provides a high degree of protection without detecting false positives. This is also the default setting.
  • PermissiveProvides the lowest level of protection (not recommended) that increases risk of false negatives. Use this protection level if you work in a well secured environment only.


The Email Protection is available only for e-mail clients configured to receive e-mail messages via the POP3 protocol with no SSL function enabled (non-encrypted port 110). This means the following:

  • E-mail messages received via web-based e-mail services (such as Yahoo, Gmail, Hotmail or other) are not filtered for viruses/spam by adaware antivirus.
  • If your e-mail client is configured to receive e-mail messages using other protocol than POP3 (for example, IMAP4), the Email Protection will not check them for spam and viruses.

Note icon POP3 is one of the most widely used protocols for downloading e-mail messages from a mail server. If you do not know what protocol your e-mail client uses to download e-mail messages, ask the person who configured your e-mail client.


If you are using a supported mail client, Email Protection feature will automatically scan incoming messages for malware and spam and inform you if these e-mails are dangerous or not.

Clear e-mails:

Clear Email Message window


Spam Message window

Malicious e-mails:

Malicious Email window