Submit suspected false positives for review by our malware analysis team
Report false positives
If you suspect that adaware has incorrectly detected a safe file or URL as malicious, please report it to our malware analysis team. Your help will assist us in providing users with the most up-to-date malware detection available.
How to submit a file:
- Provide as much information as you can about the suspected false positive using the form. If your submission is linked to a topic in our forum please provide a link to the topic thread.
- Explain how the file was flagged by our software and if you have a link to an installer or company web page, please include that as well.
- Upload size is limited to 20 Megabytes. Alternately you can send the file to [email protected] with “False Positive” in the subject line.
- Terms and Conditions